THE BIRTH AND GROWTH OF THE INTERNET

(A brief history of the internet in layman’s terms)

We all use the internet at one point or another, in our lives. Some of us use it every day for various tasks and leisure, yet most do not know where the internet came from, who created it, or for what reason. We are all aware of the pros and cons of the internet, especially where security is concerned, but we may not know that the web was created for National Security reasons. (Tarnoff, 2016) The internet has been around for half a century now, and continues to grow even more complex, connecting countries, making it easier to communicate with people all over the world, and making the globe seem as small as a village.  The internet has had both a positive and negative impact on the global economy, social interactions, and cyber security. As we dive deeper into the millennium, one wonders what else the World Wide Web has in store for us.

So, where did the internet come from? Who invented it, and for what purpose? As mentioned earlier, the internet was invented for National Security reasons, meaning, it was invented specifically for military use. In 1962, J.C.R. Licklider from MIT, was the First Head of the Computer Research program at DARPA. DARPA, standing for Defense Advanced Research Projects Agency, is an agency which researches and creates technologies for National Security. (DARPA, 2021) Just like Martin Luther King Junior, Licklider had a dream, but his dream was that one day two devices, in this case computers, would be able to communicate with each other.  Licklider managed to convince his successors that his dream was valid and important. DARPA at the time was known as Arpa and had been generously funded by the United States’ Defense Department, to create a secure mode of communication which could not be infiltrated by the enemy. In 1969, after collaboration from some of Licklider’s successors and many other experts from all over the world, the first host computer was connected at UCLA. One month later, a host-to-host message was sent from UCLA to the Stanford Research Institute (SRI). By the end of 1969, four host computers were communicating, bringing about the birth of the internet. The public was not aware of these developments until 1972, when the first public demonstration of the new technology was revealed at the International Computer Communication Conference (ICCC). (Barry M. Leiner, 1997) Since the invention of the internet about a half a century ago, we have seen it develop from just a military communication tool, into a worldwide communication instrument used for both business and leisure. It is difficult to imagine our society without the internet now, and the thought of going back to what we call the dark ages would send most people into a panic. Now that you know where the internet originated from, how do you feel about the internet and its current use?

The internet sometimes gets a bad reputation, but just like everything else, the internet is just a tool, and those at fault, are the ones who use it to do evil. Over the last five decades, the internet has evolved into a real web, interconnecting us and our devices, making it easier to communicate regardless of global location, and sometimes even being used as a tool for bringing about political, social, and economic change. The first mode of communication which came from the internet was electronic mail, or what we now call Email.  Compared to other current modes of communication, email is more private. Other forms of communication via the web, are messenger applications, like Facebook Messenger, and Instagram. These applications are convenient because they are free. In my case for instance, I live in the United States, but communicate with my family in Kenya using Facebook Messenger, because I do not have to pay outlandish amounts of money on a landline phone, like I used to, twenty years ago. I remember a time when I would have to buy a phone card, which usually costed about five dollars to talk for only twenty minutes. It was even worse if you used your house phone to call international. Even today, calling international on a cellphone can generate a $400 bill. Calling on Facebook messenger only requires that you have internet access, and a Facebook account. Other than person-to-person modes of communication, there are also public forms of communication, which allow an author to express their thoughts or knowledge to the world. Wikis are interesting sites which allow any user to input, edit, delete, or revise information on certain topics. A blog on the other hand is owned by the author and used as a tool by the author to express views, opinions, and knowledge. Podcasts and Webcasts on the other hand, deal with audio and video. A podcast can be a series of audio files based on a certain subject or topic, by a particular author or speaker. These audio files can be downloaded to your device and listened to at your own leisure. While podcasts are in audio format, a webcast is in video and audio, allowing the viewer to watch and listen to an event simultaneously. (Taisey, 2019) When one can watch the event live in real time, it is referred to as streaming. Gaming experts have been known to stream their game play on sites like YouTube and Twitch, live for their fans to spectate. Many of these players have become household names because of attracting a large streaming audience.

In addition to being a major tool of communication and information, the internet has also become a business tool. With the emergence of e-commerce and m-commerce, people can shop and buy just about anything they like online. M-commerce is just the mobile version of e-commerce, which most find convenient. Companies like Amazon have gained their success due to e-commerce, with millions of people preferring to shop online, as opposed to driving to the store. Investopedia, a popular business information site, points out that there are four aspects of e-commerce. Business to business, business to consumer, consumer to consumer, and consumer to business. (Bloomenthal, 2020) The most impressive development to come out of e-commerce is the consumer-to-consumer transactions. With sites like Facebook Marketplace where one can get rid of items that they no longer need, while others find the items they need at a cheaper price than buying at a store. The prices on a consumer-to-consumer site tend to be fair because the items are usually used. There are pictures posted, and sellers are encouraged to be honest about the condition of the items, so that the buyer knows exactly what they are getting. If the price is matched correctly to the condition of the item, then one could sell anything on these sites.

Although there are definite cons to the internet, it may be fair to say that the pros far outweigh them. The internet poses many security risks, and has been blamed for lack of human contact and relationships, due to excess time spent looking at a screen. This however, is not the fault of the internet, but merely a result of individual lack of proper time management. When properly studied, one can see how the internet may have a positive effect on relationships, the economy, and society at large if utilized correctly. With the many avenues of communication now available due to the internet, the world has become smaller, as it has become easier to contact friends and family from any corner of the world. E-commerce has impacted the global economy positively as people spend money online, not restricting their purchases to just their local stores. Information is also readily available, making the ordinary person more knowledgeable. Fighting for human rights has become more feasible, as all it takes is an online campaign reaching millions worldwide. On the home front, life has become more comfortable for some, due to the emergence of the Internet of Things (IoT), a new technology where devices are interconnected. This connectivity of devices has many functions, like keeping the home more efficient, keeping the traffic flowing easily, and informing the public of weather changes to be aware of. As technology and the internet continues to grow, current research into Artificial intelligence (Ai), is beginning to catch the attention of the public eye. We all await eagerly for new developments, speculating as to whether in the future, cars will be flying, and robots will have our jobs. We will leave that discussion for another day.

References

Barry M. Leiner, V. G. (1997). Brief History of the Internet. Retrieved from Internet Society: https://www.internetsociety.org/internet/history-internet/brief-history-internet/

Bloomenthal, A. (2020, November 24). Electronic Commerce (e-commerce). Retrieved from Investopedia: https://www.investopedia.com/terms/e/ecommerce.asp

DARPA. (n.d.). About DARPA. Retrieved from DARPA: https://www.darpa.mil/about-us/about-darpa

Taisey, J. (2019, September 26). What’s the Difference Between a Webcast and a Podcast? Retrieved from WorkCast: https://info.workcast.com/blog/whats-the-difference-between-a-webcast-and-a-podcast

Tarnoff, B. (2016, July 15). How The Internet was invented. Retrieved from The Guardian: https://www.theguardian.com/technology/2016/jul/15/how-the-internet-was-invented-1976-arpa-kahn-cerf

*All images are stock free and acquired from Canva.com

WHEN A FRIEND DIES

WHEN A FRIEND DIES

Barbara was that friend I could go months without seeing, yet when we finally saw each other, it was like no time had passed. We would pick up from right where we left off. She never asked me where I had been or why I had not called her. I never asked her why we had not hanged out. Instead, we just talked about plans. What would we like to do?  Our favorite thing to do was to watch Nigerian movies together. I cannot watch a Nigerian movie now without thinking about her. Our favorite Nigerian movie was ‘Beyonce’.  We watched Beyonce 1 and Beyonce 2 and awaited eagerly for Beyonce 3, even though it may never have existed. We both “awed” when a woman was wooed by the ideal guy and clicked our tongues in disgust when a character was being evil. Nigerian movies are long, but we enjoyed every minute of it.  The movie ‘Beyonce’ had a happy ending. We celebrated together. This was our bonding time. Sometimes Barbara’s mother would join us. She was not too fond of the witchcraft in the Nigerian movies. She said it gave her nightmares. Barbara and I laughed about it. We laughed about the fact that she was affected by fictitious events in a movie. We loved the edge of the seat suspense in the movies, the punishment of the wicked and the reward of the righteous.

It was a time in my life when I was single and somewhat lonely. I lived by myself and barely had any friends. I always remembered her kindness. She was the only friend who showed me unconditional love, even when I was at my lowest.  I visited her once and she was so hospitable. She asked me if I was hungry. Her mother was not home She offered her home and kitchen to me as though I was her own sister. She would encourage me to fix anything I wanted. We would fix sandwiches. A few times she would excitedly tell me that her mother had made Chapatis. A delicious Kenyan delicacy. She would offer them to me, and I would happily oblige. We sat on the couch at the apartment where Barbara and her mother lived in Homewood, Alabama. We would cozy in with tea and Chapati, put on a Nigerian movie and watch for three hours. This was my friend Barbara; I remember with such fondness. The good times we had together.

One day, Barbara invited me to attend the Basement with her. I wondered what it was. It sounded like something Barbara would never do. She was not the clubbing or partying girl. She was very spiritual, religious, Christian… but she lived by it. She was the epitome of Jesus. Loving, kind and dedicated to her beliefs. I hopped in her car, excited to see what the basement was. We arrived at the Church of the Highlands location on Grants Mill Road, off I459 in Birmingham, Alabama. As we walked into the large chapel, I remember being mesmerized by the club feel in the building. It looked like a huge concert. A guy named Matt Pitt was on the stage getting the crowd excited. He was preaching but it was so unconventional that one would have thought that he was getting ready to invite a famous artist on stage. An artist called Jesus Christ. It was the best “clean” fun I had in my life, by Christian standards. This became our Tuesday routine for a while. This was 2012.

In 2014, I was releasing my album, and it was the most stressful day of my life. The Kenyan church where I had booked a venue had made changes and I did not have the same room I was going to have. They did not want non-members using their chapel. I took it very personally, back then. Now, I probably would not care, but back then I felt like I was being treated like an outsider. A heathen. I took comfort in the fact that Jesus was treated the same way. On the day of the album release, Barbara shows up. She followed me around, which was very comforting. She asked me how I was. I told her I was stressed and nervous. She was surprised that I was nervous. She made me feel like I could do anything. She stayed close to me the whole time. Helped me change clothes and get ready. She laughed and distracted me and reassured me that my last set was great and that I would be fine. Is it a wonder that I miss her so much? I never had anyone treat me with such unprejudiced neutral love and believe in me so much. She never complained if I asked her for help. She never judged me.

The first time I met Barbara, it was at a Kenyan gathering in Birmingham, Alabama, over twenty years ago, in 1999. The first thing she said to me was, “Lisa, we were neighbors in Buru Buru, Nairobi, Kenya, and we went to the same Primary School”. I could not remember any of that, but I liked her personality, so we bonded right away. The last time I saw Barbara was about a year before she died. Early 2019. She invited me to attend one of her functions. She had been creating and hosting Worship concerts and wanted me to be a part of one of them. I was honored because is had been over a couple of years since the release of my album. I had sort of given up on the music and taken a break before I could begin recording my next one. I had felt alienated by the Kenyan Christian community in Birmingham and had thrown myself into work while I waited for my next inspiration. She contacted me, encouraged me to come, sent me the songs to practice and checked on me every day till the day of the concert. At the concert, she was sweet and supportive. She even helped me out with a song I was not confident about. I had a great time. After the event, which was in Pelham we stood outside with a couple of other friends and talked. I really enjoyed her company as we caught up on our life events. We parted ways happily, promising to do more projects together. I did not know that this would be the last time I saw her.

 The last time we communicated, I was in Kenya in early 2020, literally less than a couple of weeks before she died. She wrote me on Instagram after seeing my pictures of my trip to Kenya. “Did you move back to Kenya?” She asked. I replied, “I wish. Lol. Lol.” In my mind, I was going to see her when I got back to Birmingham and we would catch up while I tell her all about my trip back home. Less than two weeks later, on the same day that news of Kobe Bryant’s death was exploding, my cousin Joy messages me asking if it was true what she was reading about Barbara on Facebook. Barbara had died. My life was turned upside down. I told my mother about it and then for three days I could not even talk about it. It was the most gut wrenching feeling I had ever had. I would never see Barbara again, and I could not understand why. I felt sad and angry at the same time.  Angry at God for taking such a sweet soul away so early.

A few days later I finally came to terms with it and said something on Facebook. When I got back to Birmingham, Alabama, the first thing I had to do was attend her funeral. I was informed that I was to sing. It was the hardest thing I have ever had to do in my life because when I went anywhere to sing, Barbara was always there cheering me on. Helping me not to feel nervous. Who was going to sit with me now? Who was going to tell me that I could do it? I tried to give a speech, but the sight of her red casket took my breathe away. Watching her mother frail with grief broke my heart. I have had long talks with God since then. I found out that her mother had cancer when Barbara died. Barbara was her only baby. I still do not understand why this amazing lady had to lose her only daughter during the most challenging time of her life. I have heard that everything happens for a reason, or maybe for no reason at all. This is one experience which will stay on my mind forever.

Sometimes when I least expect it, I hear Barbara’s voice, ridiculing me for being nervous before a performance, telling me a story about some guy she likes, exclaiming during a Nigerian movie, offering me something to eat, and asking me to come and sit with her during a concert. “Are you ready?” she said. That last time I sang with her. I was still practicing right before she called me up to sing. I have dreams about her sometimes. In the dreams, it is like she never died. I tell her what has been going on my life, she laughs. She died at 37, so she will always look young. In my dreams, she is always happy. Nothing has changed about her. When I wake up, I know that I talked to her. I know that I connected with her. I do not know what my readers believe about life and death. Honestly, I do not even know what I believe about life and death. I know though that whenever I have wondered how she is doing, I have had dreams about her, where she is happy and radiant, and I am the one talking to her about my troubles. She always smiles reassuringly. It is like she never left me.

Barbara was my friend. She still is in my heart. She was never perfect. None of us is perfect, but she had a good heart, great intentions. Like all of us, she had dreams and aspirations. She was there for me at a time when I felt so alone in America, with my family in Kenya. I looked forward to our trips to the Basement, and our Nigerian movie sessions. She loved me without expecting me to be anyone else. Just the way I am. I believe this is called unconditional love. I love her the same way. She will forever remain alive in my memory and my heart. I always hope that wherever she is, she is happy and at peace.

SELF-LOVE IS THE ANSWER TO ALL PROBLEMS

That’s a bold statement! How dare this writer claim that loving oneself can solve all of life’s problems? Does she have any clue what I have been going through? Can loving myself give me money, or pay my bills? Can loving myself make my husband stop cheating on me or my wife come back to me? Can loving myself stop world hunger, repair the ozone layer and find the cure for cancer? The answer to all of these questions is a bold and resounding, YES! Although some problems may be complex and seem completely impossible to solve, I am willing to confidently demonstrate how self-love can directly or indirectly solve any personal or global problems you can think of.

First, let us define self love. It may seem obvious that self love is the act of loving oneself, but it goes deeper than that. Many claim to love themselves but when they fail at something or have a bad day, their thoughts about themselves can be judgmental and downright hateful. There is more to loving oneself than just buying yourself some jewelry or a day at the spa. Self love is an everyday conscious task. To practice self-love is to pay attention to our thoughts and actions towards ourselves, daily. Even our words can reveal some lack of self love. Calling ourselves fat or ugly, and secretly wishing that we were something or someone other that who we are, are examples of a subtle self hatred. A funny example is the sensitive topic of race. For centuries, racial inequality has been a global struggle, yet just looking at the beauty products on shelves in a supermarket, one will notice how the shops in the Western world feature skin tanning products, while the shops in the African world may feature skin bleaching products. No judgement here. Just an example of how, we as the human race are never satisfied with who we are or what we have. This is why self-love has become the main topic in the self-help field these days. People all over the world, regardless of race, creed, caste, religion or status, are struggling with the acceptance and love of the self.

Let’s look at ways in which self-love can solve our existential problems.

  1. Self-Love Takes Away The Fear of Loneliness.
    • Why do we fear to be alone? What is so horrible about ourselves that we fear to be alone with our self? You were born by yourself and you leave this earth by yourself. The sooner we realize this, the faster we can begin to appreciate ourselves. Your self is your one and only true companion because he never leaves you. You are your own shadow, and if you are afraid of your shadow, then you will forever feel like you are running away from something.
    • “Wherever you go, there you are”, is something they teach at AA (Alcoholics Anonymous). This is their way of saying, you can never run away from yourself. This is why you hear of celebrities living a fast paced life full of drugs and sex, seemingly happy, but riddled with depression and suicidal thoughts when alone in their homes. We may fill our lives with money, alcohol, fun, drugs, friends, lovers etc., but if we do not take the time to make friends with the self, we will always be miserable when distractions are taken away. Loving yourself begins with acceptance of yourself. Finding ways of enjoying yourself without the need of props and distraction strengthens your character.
  2. Self-Love Cures Depression & Anxiety.
    • You may already know this. Having suffered from depression myself, I understand that it takes more than just affirming “I love Myself” a hundred times a day to cure it. Of course there are many forms of depression, one of which is clinical. Chemical imbalances in the brain can make it difficult to treat depression holistically. Most people however, suffer from depression caused by situations in their lives, as was the case with me. When one is depressed, it can be difficult to get out of bed, or be motivated to go out and do things that may make you happy. Self-love is not an overnight magic pill, but from my personal experience, working at being kind to myself in my thoughts, combating negative thoughts with positive ones and slowly adapting a lifestyle that was good for me, definitely started me on my journey towards healing. Depressed people are constantly thinking negatively especially about themselves. Anxious people do not trust themselves and are always afraid that their world will fall apart. When you begin to love yourself, you become your own hero, and in doing so, you regain your power and begin to find ways to make your life better for you. Practice self-love long enough and you will see how your life slowly begins to turn in the right direction. As you notice the positive changes in yourself, your confidence will increase, and as your confidence increases, you will find that you are strong enough to come up with ideas and ways to improve your life even more, thus truly becoming your own hero. I recommend reading Joseph Campbell’s book, “The Hero’s Journey”, to better understand this concept.
  3. Self-Love Improves Your Finances.
    • Now let me to demonstrate how self love can actually earn you money. This is a perfect follow-up to the point about being your own hero. When I was in my early twenties, I struggled a lot just to meet my basic needs. As a result, I was riddled with anxiety about my future. I would be depressed about not having money, so I would be too stressed to think about a solution. This is what happened. Instead of spending time with myself brainstorming and job searching, I would distract myself with friends, alcohol, parties and television. What I did not realize at the time was that I was wasting time and that no one was going to come and drop money on my lap. One day I had an epiphany. I had to get up and do this for myself. I had to have enough faith in myself to believe that I could actually earn a living and take care of myself. Once I realized this, I stopped laying around in bed after a long night of hard partying, and began to take better care of myself. I started enjoying work because it brought me money, which made my life easier. I realized that if I had money, it meant that I could have a roof over my head and food on the table. I had to love myself enough to want these things for myself and to go get them for myself. Loving yourself will motivate you to do better for yourself, leading you to better jobs and opportunities. If you do not love yourself, you will not have the confidence to pursue the best opportunities that this world has to offer.
  4. Self-Love Eradicates Fear of Judgement.
    • We’ve all been there. You try to live your life and do something to better yourself, like starting a blog, posting YouTube videos, becoming a comedian or performer of some sorts, and being your most authentic self, only to be met with criticism, gossip and trolls. People judge your content, how you look, dress or talk, who you are with, what you believe in etc. You do not even have to be famous these days to be judged. Social media has made it where anyone can comment on your posts. There is also judgement coming from people in your church or school, and even family. One who completely loves and accepts himself, will not be affected by what people think about him because he is content with himself. I know this is easier said than done, but with practice, we can learn to be completely unaffected by what others think of us. Think about this. You are the most important person in your life. You know how I know this? I know this because I know that you will not ask anyone for permission when you die. You will leave only with yourself. Therefore, the only opinion about you, which should matter to you, is your own opinion about yourself.
  5. Self-Love Cures Addictions.
    • What causes addiction? We become addicted to something as a result of doing it excessively, to the point of becoming a habit, but the difference between an addiction and a habit is the motivation behind it. When we do something, be it drugs, alcohol , sex, or video games, as a way to escape our reality and to numb our feelings, this is when the habit becomes an addiction. Loving oneself can cure an addiction, because what it takes is the realization that we are harming ourselves by continuing with the habit. Would you knowingly harm someone who you love? Think about the person you love the most in the world, and imagine yourself offering them enough alcohol to kill them, or assisting them to shoot heroine into their system. You would never do this to a loved one, so why do it to yourself? The question is, do you love yourself enough to want the best for yourself? If you do, you will stop doing things to yourself, which bring harm to your self.
  6. Self-Love Improves Your Health.
    • To elaborate even further on the addiction point, health improvement can be a result of self-love because when you want the best for yourself. You will eat better, exercise and do whatever it takes to ensure a healthier version of yourself. As a result, you will be both physically and mentally healthy.
  7. Self-Love Helps You to Reach Your Goals.
    • Again, with love of self, one is motivated to improve his own life. In doing so, steps are taken towards the kind of future wished for. With time, small goals are attained, and one then feels motivated to go for even bigger goals. Repeating this over time leads to achievement of every goal imagined and the construction of the life of your dreams.
  8. Self-Love Improves Relationships.
    • There are two facets of this. One is how self-love can help to maintain your relationships. Boundaries are very important in a relationship. A relationship with no boundaries is known as a codependent relationship. Codependent relationships may seem nice at first, with both people seemingly so in love with each other that they cannot spend a minute apart, but with time, this type of relationship crumbles, leaving in its wake a tornado-like aftermath. Victims of a codependent relationship may have problems starting a new healthy relationship because they lost their sense of self. This is why even in a relationship, it is very important to continue to love yourself, without expecting the other person to complete you. In doing so, a healthy partner will appreciate your boundaries and work to keep the respect in the relationship mutual, leading to a much healthier cohabitation. A unhealthy partner however, will either have to change or exit the situation, which will work out for you either way.
    • This brings me to the other facet, which is how self-love can help you gain better relationships. Loving yourself helps you realize that even in a relationship setting, you deserve the best. You are the best, therefore you deserve to have a partner who appreciates you just the way you are. Lack of self love leads to people settling with partners they have no business being with. At the first sign of abuse, a self-loving person will run for the hills, because she is not going to subject herself to that kind of treatment. When we stay in abusive situations, we are sacrificing ourselves for the feelings of the other person, who is probably narcissistic and only cares about himself. Love yourself enough to rescue yourself and to only allow people in your life, who are good for you.
  9. Self-Love can Remove the Fear of Death.
    • I am trying to cover every problem we have as humans, and how self-love can help, therefore, we have to speak on the fear of death which plagues most people in this world. What causes the fear of death is the uncertainty of it, and the loneliness we think we would encounter after it. We are used to having family and friends, and the thought of leaving them is torture. We therefore distract ourselves again, until someone we care about dies, then its time to think about it again. Death has never been seen as a positive thing, but we can change how we view it, if we are comfortable with ourselves. Almost every religion in the world has an afterlife story and its usually a good one. Yet, humans are still afraid of death. Christians believe in a paradise after death, where your soul travels to heaven. Muslims believe in something similar. Hindus believe in reincarnation, where your soul finds a new body and is rebirthed. Buddhists believe that your spirit sticks close by and seeks a new life and new place to be reborn. Yet, in all those beliefs, with billions of people in the world believing that death is not the end of your soul, people are afraid of making that journey. Why? My theory is, it is because of the fact that we cannot even spend time with ourselves, or spend a day not having any negative thoughts about ourselves. In the same way, we do not realize that we are our own best friend, the shadow that never goes away, and that even at the end of life, that part of us, the self, remains. If we can reconcile with our deeper self, then we would never feel alone or afraid to journey into the unknown. Was that too deep for you?
  10. How Self-Love Helps The World.
    • Now it is time for the big questions to be answered. How does self love help solve the big world problems, like hunger, war or cancer? People who love themselves also tend to treat other people with care, because these people tend to be happy and content with their lives. Such a person is more likely to embark on a philanthropic venture, or choose a career which in turn helps others. I know this because when I first learned about self love, I was all about myself in an egotistical way, but once I improved my life and was happier, I found that I wanted to spread the word on how to improve oneself the way that I did, and this is how my blog was born. A deeply happy and content person will want to spread this joy, and therefore, if we have more doctors, scientists and leaders who are happy and content, they will more than likely engage in activities which help the human race as a whole. I am not implying that the world will change overnight because everybody is happy and content. I am merely suggesting that more healthy and happy humans in the world may result in a happier and healthier ecosystem.

In conclusion, I would like to point out that self love has nothing to do with narcissism. A narcissist has an exaggerated sense of self, and lacks empathy for others. A narcissist believes that they possess no faults. Healthy self love recognizes your own faults and flaws but loves your self anyways, which in turn makes it easy to love others in spite of their faults. Begin to truly love your authentic self, and see how the world changes for you.

10 THINGS NEVER TO DO IN A RESTAURANT

Ever wondered what your server at the restaurant says about you to the Chefs and other servers, once they have gone back into the kitchen? Having worked in the restaurant industry for about twenty years, I would like to share my observations, in an attempt to make the dining experience more enjoyable for both the guest, and the people working in the service industry. As it turns out, common sense is not very common. We should never assume that people know these things. It is better to state the obvious than to assume, thus making an ass of oneself and everybody else around us. Having said that, if you find yourself guilty of one of the trespasses listed before, fear not. I am not here to judge you, but only to enlighten you, because if you have never worked in the restaurant industry, you may not be aware of what goes on behind the scenes after you have made a scene. Enjoy the read, take it easy on yourself, and strive to do better next time you go out to eat.

Here are the ten sins some guests commit when they are dining at a restaurant.

  1. Intimidating the host into providing a table in an obviously busy restaurant.
    • Now, you may be wondering, “do people actually do this?” Yes. Yes, they do. Usually men on a hot date are the culprits here, as they attempt to impress their date but forget to make a reservation. Upon arriving at the restaurant he may panic after realizing how packed the place is, and instead of admitting to having made a mistake and finding an alternative, or waiting like everyone else, he politely asks for a table, but escalates in temperament when the poor little hostess, usually a young, tiny lady, informs him that there are no tables available at the moment. The man results to yelling and using profanity. I witnessed this happen some years ago, and the poor little hostess was a nervous wreck after that. Not to mention that the man’s date was not impressed, judging by the mixed look of surprise and disgust on her face. The man’s antics did not earn him a table either. The manager was notified, and our culprit had to get in the back of the line, like everybody else. It was quite an entertaining scene for the rest of the guests waiting.

  1. Looking at your phone while your waitress is talking to you.
    • This one may seem like another no-brainer. Unfortunately in this technology driven world, many of us make this mistake. I cannot count how many times in my restaurant career I approached a table as a waitress and was completely ignored by an entire family of cell phone zombies. After a minute or so of me awkwardly trying to get their attention, the one I presumed to be the mother, looks up and says, “oh, hey!”, I greet and begin reciting the specials, but meanwhile the one I presume to be the dad, is still on his phone, while little John and Jack try to loudly outspeak me by yelling their drink orders at me. Later on, when I come back to take the order, the dad will ask me about the specials, which he would have heard me describe earlier if he had been paying attention and hadn’t been on his phone. Nevertheless, I like getting a tip, so I calmly repeat the specials with a smile. Even now as I write this, I can feel my blood pressure rising.

  1. Talking to others at the table while server attempts to take the order.
    • I just heard a loud “amen” from all the servers in my blogging congregation. I mean, seriously people? Do you really have to pretend that yours is the only table in the restaurant and therefore the server has nothing else to do but wait for you to complete your story about what it was like when you went to Timbuktu? How about taking a pause, allowing the server to finish taking the orders, and then commencing with your story? What people who have never been a server fail to notice, is the other tables giving your server ugly stares because they are wondering why they have not be served yet. So, please, be considerate, and release your server as soon as possible. Being a waiter is an easy job, but it can turn into hell when there are two or more unhappy tables on a busy night.

  1. Ordering items which are nowhere on the menu.
    • Don’t get me wrong. We understand that there are people who are afflicted with allergies and celiac disease. Dietary constrictions are well understood and welcomed by most chefs. However, there are guests who like to just tweak the menu because they always want things their way. In the service industry we say that the customer is always right. This is not true by a long shot. Based on my experience. The customer is usually wrong, because they do not know the inner workings of the industry in question, but we let them be right, because we like their money. Some people take complete advantage of this. Bringing your child into a strictly fine dining restaurant that only serves steaks, fish and foie gras, and then insisting that the chef makes a burger and fries for him. This is just one example of many. Here is how it works behind the scenes. The chef orders groceries based on the menu. If they never serve burgers, there will be no hamburger meat on the premises. So, it’s not that the establishment does not want to please you, but that they cannot make your wish come true. Nobody who still works in the restaurant industry will ever admit what I am about to say to you, for fear of losing their job, but here it is. Ordering stuff that is not on the menu, really pisses the Chef off! And yes, everyone in the kitchen, will curse the day you were born.

  1. Sending mostly eaten food back.
    • Sometimes the server may take a while to get back after serving your meal. This server needs more training. Usually, the server should come back in two minutes to confirm that your meal is okay. If your meal is not up to par, and your server takes more than two minutes to return, get the attention of another server, or the host. In a good restaurant, there should be a floor manager walking around touching tables anyways. Not saying anything to anyone, eating three quarters of the food and then telling your server you did not like it, is not ideal. In most restaurants, if you did not like your food, it will be remade or a fresh meal will be prepared for you. If you eat most of your meal however, what really happens is, the server takes it to the kitchen, hands it over to the chef and explains. The chef then looks at the plate and says, “but it’s all gone.” In a good restaurant, again, the chef will not argue with you. Your meal will be prepared, but it will seem as though you were trying to get free or extra food.

  1. Yelling at your waitress for mistakes on your order.
    • When something goes wrong with your plate, there are two stories to what may have happened. One, could be the mistake of the server. They took your order and relayed it to the kitchen incorrectly. This is usually a mistake. The second could be the mistake of the kitchen. The cook or chef may have been overwhelmed with orders and prepared you the wrong plate or burned your steak. Either way, these are all mistakes. There is also a third possibility that most guests do not consider. You may have been absent minded and gave the wrong order to your server. Things that sound similar, like Pizza and pasta, or beef and beets, may be uttered mistakenly in place of the other, or if you are a mumbler, your server may hear, “extra cheese”, when what you said was, “extra peas”. Having explained all of the above, we can agree that all humans make mistakes. Yelling at your server does not solve the problem, gets them upset, resulting in worse service, and makes you look like a jerk to all the other guests in the room. Furthermore, it’s just food. The world does not end just because your food order got messed up. A great alternative would be to ask for the manager and politely explain the situation. You may just end up getting a free bottle of wine, depending on the restaurant, a freshly made meal and the respect of your date or company.

  1. Walking into the kitchen to personally speak to the chef.
    • This doesn’t happen a lot, but I will mention it because I have personally seen it happen. Usually its a customer who feels that he has been unable to get his issue resolved by the server, the host and the manager. The kitchen is the chef’s sanctuary. It is where he prepares the meals without interruption or the demands of the guest. Storming into the kitchen not only distracts the chef, but also distracts the rest of the crew. By doing this, you are disturbing the experience of the other guests as well, as the chef stops preparing their meals in order to cater to you. Most of the time, the chef may not be able to resolve your issue anyways. This is what managers are there for. On the other hand, I have seen people walk in the kitchen to thank the chef. It would be better to request to greet the chef and the manager will usually inform the chef, who then will come out and greet you when the busy session is over, usually at the end of the night.

  1. Arguing loudly with your spouse.
    • This is a funny one. It was always entertaining to watch. An otherwise boring night would suddenly get exciting when the voices of the couple at my table would suddenly rise above those of the other guests. “You know what Kyle? You’re an ass sometimes?”, Sally yells. Kyle glares at her and tries to control his temper. He looks around at the other guests, hoping they didn’t hear her. He realizes they did, stares back at Sally and mutters, “this is why I can’t take you anywhere.” The only thing that was difficult for me as a server at that moment, was trying to figure out what temperament I should exhibit when I went back to the table. Should I smile to lighten the mood, or should I pretend to be somber to match the occasion?

  1. Allowing your kids to be rude to your server.
    • This will be a brief one. Remember little Jack & John yelling drink orders at me while their dad stares at his phone? If your child begins every sentence by yelling the phrase, “I want….!”, then it’s time for parental reevaluation. When kids are being rude in public, we all assume that they are a refection of the parents. I will say no more.

  1. Not leaving a tip.
    • Okay, I know sometimes the service may have been really terrible. The waitress may have made you so angry, or neglected you so much that you just decide that they do not deserve your money. I have been there. I completely understand. A server must earn the tip. There are people however, more than can be imagined, who do not believe in tipping. For those people, let me explain how it works. The person serving you, only gets paid enough to cover taxes. Depending on what part of the world you live in. In America, it is two dollars an hour. They never see this money. It all goes into taxes. Their livelihood literally depends on your tips. Depending on where they work, a server could make a killing or walk away with nothing. Always remember that you are the one helping them pay their bills. Leave a tip. For those of you who say, “I don’t care. He/she chose that job.”, I have nothing for you.

BONUS TIP!

  • Never touch your waitress.
    • I hear your exclaims, “now who would do that?!”. I will leave you with a little story. This happened to me years ago, while working in a very well established fine dining restaurant. I was walking through the tiny but packed dining room, trying to get my table, when a guest at a table I was walking by, suddenly grabbed my arm. He grabbed me hard enough to stop me. He then while still hanging onto my arm, proceeded to yell at me, “are you going to take care of us, or not?!” Let me first mention that I was not even their designated server. The people at his table stared at me with their mouths aghast. I returned the same look. The men at my table which I was on my way to take care of protested loudly. “Why would you grab her?!” Luckily, one of my fellow servers ran and told the manager. I imagine it went something like this. John runs to the manager and catching his breathe, with urgency in his voice gasps, “A customer just grabbed Lisa!” My manager showed up at the table from think air like a vampire and said, “what seems to be the problem sir?”. At which point I slid away, and crept to my table, in fear that my accoster might see me leave. The manager resolved the issue and the guest seemed embarrassed for the rest of the evening. End of story.

It is my hope that with this article, I have somehow shed some light on the relations between the guest and the server in the restaurant industry. A restaurant is the place where we go to enjoy ourselves, while not having to worry about fetching our own drink and cooking our own food. For the server, it is where they make money while ensuring your comfort and enjoyment, and for the Chef, it is where he gets to showcase his talents and watch the guests enjoy his cooking. We all love restaurants, so why not enjoy a pleasant experience for all?

Go out, enjoy yourself, and be good to yourself and others.

HOW TO STOP MENTAL AND EMOTIONAL SUFFERING

HOW TO STOP MENTAL AND EMOTIONAL SUFFERING

Mental and emotional suffering have become the norm in today’s world. What used to be a rare disease has now become an epidemic, affecting the young, the old and even the seemingly successful. Every year we are assaulted by headlines of celebrities taking their own lives, which leaves us wondering why someone with so much success, fame and riches, could decide that life is just not worth living. One only has to pay attention to daily news to discover that all violence in society is a final result of mental and emotional suffering. We may find reasons why an adult would suffer mentally, citing bills, money woes, relationship struggles and health issues, but a new concern is growing globally as children as young as 12 years old, are beginning to attempt suicide. Teenagers involved in school violence, such as shootings, are usually prompted to do so by an inability to process and release mental stress. What, we may ask, seems to be the problem? And, is there a solution?

Allow me to share a brief version of my story. My personal experience with mental and emotional suffering, diagnosed as depression, and my unconventional triumph over it. I must have been 12 years of age when I realized that something was different about me. I did not relate to my siblings in a way that would be termed as normal for a child of that age. I had began to isolate myself, reading books late into the night and was unresponsive when questioned by my parents as to whether I was okay. Though I did not know at the time, this would be just the beginning of a long walk with the demon known as depression. By the time I was a teenager, I was skipping family get-togethers and trips. Pretty much sacrificing what would have been a great time, for isolation. I will not go into what may have caused the depression, as this is an article about solutions, but I will say that many years of therapy in my young adulthood really helped to clarify things and started me on a journey towards healing and wholeness. As an adult having mostly overcome depression, I went through a rough marriage which led to separation. It was a time riddled with anxiety, yet another foe I had to face. During this time, yoga and meditation proved to be indispensable tools for overcoming anxiety. The advice I share here comes from my own journey and personal fight with the depression and anxiety demons, which, I eventually slayed.

The advise I share here comes from a combination of material derived from the school psychology, the self-help movement, the yogic lifestyle and wisdom derived from various cultures and philosophies. These are all concepts that have worked for me. I am convinced that if applied with surety, the ideas will work for you as well.

Disclaimer: If you are suffering from severe depression and anxiety, please seek help from a health professional. Also, I am aware that there may be situations in which the below pointers may not help, for example, the loss of a loved one. In such situations, it is good to seek someone experienced in grief counseling and trust the process of healing. This article is for those struggling with daily suffering brought about my their work, family, friends, relationships and environment.

Now that we’ve got that out of the way, we are ready to begin. Here are ten ways to stop or alleviate mental and emotional suffering.

1. Make and Carve Out Time for Yourself.

We use work and other activities to distract ourselves from thinking about our depression, anxiety and emotional suffering. Spending countless hours on Netflix binge-watching shows or playing video games till the wee morning hours, shopping till we drop and scrolling on social media till our fingers grow numb. All these habits are nothing but compensation for that emptiness we may be feeling inside. The Buddhists call this the hungry ghost, and it is depicted as a face with a wide open mouth, residing in our abdominal area. They say that no matter what you feed this ghost, he will never be satisfied. Therefore we are constantly feeding it. Spending time with ourselves without distraction helps us to meditatively look within ourselves for the answers. The answers are within. During this time it is a good idea to journal your thoughts, feelings and self-discoveries.

Fear of loneliness makes it hard for us to curve alone time because we are afraid we may suffer if nobody is there for us. On the contrary, learning how to enjoy solitude is a good way to build your mental strength and to find ways to make yourself truly happy without the need for exterior stimulation.

If you are curious about how to make time for yourself, love yourself, practice meditation and journaling, check out my YouTube channel named “Lisa Kinoti” and you will find various videos there on these topics.

2. Accept Your Suffering Without Judgement.

It is absolutely fine to feel pain and to have negative thoughts. Give yourself permission to accept all your feelings. Do not judge yourself. Many times we exacerbate the situation by beating ourselves up about our negative feelings and thoughts. Accepting ourselves and showing compassion towards ourselves is the first step to healing. When we learn to not judge ourselves and to treat ourselves the way we wish others would treat us, we find that we start to believe that we deserve better and that we are worthy. In doing so, our subconscious beliefs begin to shift in our favor, paving the way to better habits and a lifestyle which is conducive to our mental health.

3. Face Your suffering.

Face your demons. Do not be afraid. The acronym F.E.A.R stands for False Evidence that Appears Real. Fear is a healthy reaction in certain situations. In the primal days, being alone meant that you had been excommunicated from your tribe and that you were in danger of being harmed by wild animals and other tribes. In today’s society, we are all in the confines of our cities and towns, away from the wild animals. Fear does not have a big part to play in our lives now, but yet it still rears its ugly head. Facing your fears, depression, anxiety and other unsightly emotions, can help you to regain your power and to begin to be proactive in your life.

4.Practice Self Inquiry

One way to practice self inquiry is to sit in silence and ask yourself questions like, “Who Am I?”, “Why am I suffering? What is causing my suffering”, “How can I stop suffering?”, “Do I have a choice to accept or not accept the suffering?”. Self inquiry is a method that has been used in the Yogic and Buddhist traditions for thousands of years. In meditation the practitioner concentrates on the sensations in the body and asks themselves the question, “Who Am I?”. This method has been made popular through the teachings of a Yogi who lived by the name of Ramana Maharshi, amongst others. He encourages to question yourself and observe your thoughts and emotions as though you were an outside witness. It is in doing so that you realize your thoughts and emotions are independent of you. You can control them just like you can control your hand. If you are curious to learn more on this topic, google self inquiry and Ramana Maharshi.

Self-inquiry is not just a yogic philosophy. It is also something indirectly used in psycho-therapy. As the patient expresses himself to the therapist, the therapist does not react nor respond. I remember getting very frustrated during my first year of therapy. I confessed to my therapist that I did not feel that he was helping me, because he was not giving me responses or advice on what to do once I went home. He smiled and was still very mysterious about how the whole process worked, but encouraged me to trust in the process. Years later I realized that in the process of me talking and him just listening, I was solving my own problems. I could hear myself saying negative things that did no make sense and there was a part of me saying, “what the hell is that thought?”. In the process I was able to observe my thoughts and determine the irrational ones, and in doing so, I came up with solutions on my own. It was then I admired and wished to have a job like his. To sit there and get paid to listen to patients as they fumble through their own thoughts in words, watching their surprise as they reach their “ahaa” moments, and all without me saying a word. I’ll take that job.

To inquire of thyself is to know thyself, and to know thyself is to heal thyself. Yeah, I just came up with that one.

5. Accept Full Responsibility for Everything In Your Life.

If you trully want to end suffering in your life, you must be willing to accept full responsibilty for the good, the bad, the joy and the suffering, in your life. This is a difficult pill to swallow. I didn’t like it myself when I first heard it. The first time I heard this idea, I was listening to a YouTube video by Leo Gura from Actualized.org. Leo is an amazing self actualization teacher and it was during my personal search for peace and self-confidence, that I ran into his videos. His work has been life changing for me. He has a very straight forward, no-nonsense way of relaying his message, so needless to say, hearing this from him was not fun. I struggled with this reality for a while. How can I be responsible for the things, people and circumstances that caused my depression and anxiety? I was disturbed by this concept for a while. Digging further, I realized that taking full responsibility for everything in our lives, is a step towards freedom. It takes the power away from other people and allows us to be proactive by doing things that are better for us. Realizing that you may not have control over what other people do or what’s going on in the actual world, but also realizing that you do have control over your own feelings, emotions, words and actions. You begin to realize that you are not a victim. You have the power to change your life and stop the suffering in your life.

Want to learn more about accepting full responsibilty for everything? Check out Leo Gura’s YouTube video titled, “Responsibility vs Blame – Why You Are 100% Responsible For Everything”.

6. Forgive Yourself and Others (Let Go Of Your Past)

Forgiving yourself is obviously very important. Many of us suffer because we are holding our past against ourselves. We repeat these stories in our heads about mistakes we made and we refuse to give ourselves a break. This causes intense suffering as it results in habitually thinking negatively about oursleves.

Forgiving others is equally as important. Many times we may feel that the person in question does not deserve our forgiveness. we may be trying ot punish the person that hurt us, by holding their tresspasses over their head. Unfortunately, in many instances, the individual you are angry at, either does not know or they downright do not care. So, we hold onto the negative thoughts and feelings, hoping that one day, our enemy will wake up and realize his errors. What we fail to realize, is that we are hurting only ourselves. Many chronic illnesses are caused by stress, and holding onto negative emotions definitely causes stress. The longer we stay in stress response, the more harm we are causing our bodies.

Webmd.com, one of the leading health and wellness sites, states that 75% to 90% of all doctor’s office visits are for stress-related ailments and complaints. They also state that distress can lead to physical symptoms including headaches, upset stomach, blood pressure elevation, chest pains and insomnia. They conclude that stress can lead to unhealthy habits like alcohol, tobacco and drug abuse, which in turn lead to even more life threatening illnesses.

I hope I have convinced you to drop the load, by forgiving yourself and others and letting go of the stories from your past. Travel lite my friend.

7. Drop All Dogma and Rigid Limiting Beliefs.

A dogmatic person or group of people may find themselves in situations that cause suffering to themselves and others. This happens when arguments arise about topics like political differences, religious beliefs and lifestyle choices. A dogmatic individual has left no room for learning or improvement. They believe that their way is the only true way and everyone else is wrong. Such a person may have difficulties getting along with others and groups of dogmatic people may exclude others and even result in violence in order to make themselves heard or to force others to believe in their path. There is no need to explain how this can cause mental stress to oneself and others. Having beliefs and belonging to a group is fine. There is nothing wrong with that. It is when these beliefs become dogmas, that the suffering begins. Watching television and hearing someone speak about something that goes contrary to your beliefs could cause you to react negatively. It can also be hard to make friends and influence others positively when people are averted by your constant arguing when a topic is brought up at a gathering. This in turn may make you feel isolated and alone, causing even more distress.

Being a good listener and accepting the world with the people in it as it is, can remove a big weight from your shoulders. You will breathe better knowing that your job is not to change the world and people around you. Your responsibility is only to yourself, and once you have adopted this, if your path is truly a good one, people will just follow. You will not have to convince them of anything.

8. Let Go of Expectation and Outcomes.

This one was a difficult one for me as well. Buddha said that the number one cause of suffering is “desire”. Why? Because when we desire something, we hang our joy or disappointment on the outcome. If someone you like calls or texts you, you feel happy. If they do not, you become disappointed. Our desires lead to expectations and our expectations lead to our reactions to the outcome. Is it wrong to desire? No. Absolutely not. It is not wrong to expect either, but we must be careful of what our desires and expectations are. Are they realistic? Remembering that we have no control over other people. Only ourselves. Therefore, it is better to be aware of our own reactions when something we expected did not happen. Gearing our desires towards healthier and attainable goals and lowering our level of expectations when in situations which are beyond our control can help us to be more accepting of reality. When we accept things as they are, we can deal better.

9. Don’t Take Yourself or Others Too Seriously.

Learn to laugh at yourself sometimes. Don’t be so hard on yourself. If you make a mistake, just laugh it off. If you trip and fall, make a joke and laugh. Laugh in the face of your enemies or adversity. Of course, we can’t laugh in every situation, but laughter is medicine. Laughter is a great way to relieve stress. During the coronavirus epidemic, I would look at everyone wearing a mask and I would make jokes and laugh in my head, telling myself that we all look like a scene from a bad movie. The virus is a situation that is out of our hands, so why stress about something that we have no control over? Instead, laugh at the empty supermarket shelves, because everyone freaked out and bought all the tissue paper. Go ahead, laugh! You will feel a whole lot better.

10. Declutter Your Life.

I am not referring to cleaning our house or bathroom, although this has been found to be stress relieving as well. What I mean here is, to do away with the things, people and situations which cause stress and suffering in your life. It could be a job that you hate, a relationship with the wrong person or even where you live. Taking control of your entire life is very important. Actively moving things around in your life can be very empowering. If you must, move to a different apartment, house, city or even country. Realizing that you are not a victim and taking baby steps can slowly begin to rebuild your life into one that you are more happy about. If you are depressed, finding a good therapist or doctor. This will help you to put things in perspective. If you are in a abusive relationship or marriage, planning to get out and actually taking the steps to get out may not be easy, but in the end you will be glad you did it.

It is true that sometimes removing these stress inducing people and situations from your life can lead to momentary loneliness, but remind yourself that you are better company for yourself and allow the space for the right people to come into your life.

If you would like more information on this topic, I have created a video on youtube and will also link it here on my blog for easier viewing. https://youtu.be/CHHc1mrsS3U

I hope this article has been helpful. Feel free to share it and to send me your views or questions on the topic. I wish you all the best on your life’s journey.